<aside> 👩🏽‍💼 Hello! I'm Aish, a customer centric operations expert based in Munich. With over 10 years of experience, I thrive at the intersection of people, tech and strategy. My passion lies in creating seamless processes, enabling clear communication and emotionally intelligent leadership.

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🌈 About Me

I’m an electrical engineer who delivers the impact of a product through empowered teams & customers.

I excel at:

• Structuring and organising (and helping the team do the same),
• Implementing complex high level strategic initiatives through simpler tasks and
• Building solid relationships along the way.

Being data driven, I am skilled at motivating teams through KPIs and OKRs and building a culture of trust and fairness across the company.

⏩️ What’s next for me?

To work on organisation wide initiatives,finances and strategy.

Ideally speaking?

The role includes efficiency improvements across team culture, customers, revenue, processes and innovation. An ideal organisation has a big (hairy, audacious) purpose to make the world better for the future while enabling top of the class organisation culture.

💼 Most recent experience

In July 2024, I was promoted to Head business development and operations at Maltego.

Head of Business Development & Operations - Maltego Technologies GmbH

July 2024 - now

• Increased annual revenue by 60% through partner marketplace introduction and optimized product- to-market workflows
• Developed business rhythm framework with North Star metrics, achieving 40% increase in team fullfilment
• Delivered €200K+ annual cost savings through strategic contract negotiations and vendor optimization